For local renters, you need to bring:
Full Driving License issued in Canada
(This option applies to customers with local driving license, please show your local license at pick-up.)
For foreign renters, you need to bring:
Domestic License + IDP
(Please note that the IDP(International Driving Permit) is only a translation and
you must bring your original driver’s license with you.)
Any renter who is over 19 years of age and possesses a major credit card. Young driver fee CAD 15.00 per day applied at: 19 - 24 years old
You can make a reservation online. Simply choose the car you want, select your rental dates, and provide your personal and payment information. You will receive a confirmation email with all the details of your reservation.
If you return the car later than the agreed-upon return time, you may be charged an additional fee for each hour or day that the car is late. It is important to return the car on time to avoid any extra charges.
Yes, you can rent a car for someone else as long as you provide their name and driver's license information when making the reservation. The person who picks up the car must present a valid driver's license and a major credit card in their name.
If you wish to cancel before your rental pick-up time, you must email us your reservation and request the cancellation at least 72 hours prior to your pick-up. Reservations canceled more than 48 hours before the pick up time are free. If the reservation is canceled within 48 hours of the pick up or if the reservation is not used, a $50 cancellation fee will apply.
If the car gets damaged during your rental period, you should report the damage to the rental company as soon as possible. You may be responsible for paying a deductible or the full cost of repairs, depending on the rental company’s policies and the extent of the damage.
The deductible amount for LDW depends on the type of coverage you choose. Rental vehicles typically offer LDW with different excess amounts, which is the maximum amount you would be responsible for in case of damage or theft. Here's a breakdown:
- LDW excess $1000: Deductible is $1000
- LDW excess $2500: Deductible is $2500
- LDW excess $5000: Deductible is $5000
In addition to LDW, all rental vehicles also include $1 million in Third Party Liability coverage.
Please note that all terms and conditions are subject to ICBC policy.
The deposit for luxury Cars and luxury SUV’s is $2500 to $5000 CAD.
Yes, you can rent a car with class 7N /GDL /G2/
No, we Don't accept cash, debit cards and debit credit cards at our location.
No, we don't accept credit card not on the main driver’s name
For your convenience, we have an overnight drop-box. Let us know that you need to use our overnight drop-box when you come to pick up your rental. Please note that you are responsible for any damages done to the vehicle until it is inspected by our technicians.
Unfortunately, we do not offer hourly rental service. Any vehicle can be rented for a minimum of one day and, should you only need it for a day, it must be returned within 24hrs of pick-up.
We do not offer one-way rental services. All cars must be returned to the same facility from which they were rented.
All of our rental cars are strictly limited to travel within the province of British Columbia (BC), Canada. If you wish to drive outside of BC, an additional charge of $29.95 + tax will apply.
All of our vehicles are 100% smoke free and any customers violating this policy will incur fines $400cad